Equifax.press | Contact

Contact Methods

We welcome inquiries from journalists, researchers, consumer advocates, and the general public.

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Use the form below for story submissions, corrections, and general inquiries.

Parent Organization

Deception Prevention United Inc. / Consumer Protect Incorporated. — public benefit nonprofit

Submission Guidelines

When submitting a consumer story, please include: a brief description of the issue, approximate dates, which credit bureau was involved, and the outcome (if resolved). Do not include your Social Security number, full account numbers, or other sensitive financial data. We will contact you securely if additional details are needed.

Disclaimer

This website is operated by Deception Prevention United Inc. / Consumer Protect Incorporated. as an independent, non-commercial public interest resource. It is not affiliated with Equifax Inc.

Submissions to this site are not legal filings and do not create any attorney-client relationship. For legal advice, consult a qualified attorney.

Nothing on this site constitutes legal, financial, or credit advice.

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Common Questions

Frequently asked questions.

Is this site affiliated with Equifax Inc.?

No. Equifax.press is an independently operated public information platform. It is not sponsored by, endorsed by, or affiliated with Equifax Inc. or any of its subsidiaries. This site is operated by Deception Prevention United Inc. / Consumer Protect Incorporated., a public benefit nonprofit. The name "Equifax" is used solely for purposes of identification and commentary in the public interest.

Was I affected by the 2017 Equifax data breach?

Approximately 147 million Americans were affected. You can check your status through the official Equifax breach settlement site or by reviewing your credit reports at AnnualCreditReport.com.

How can I freeze my credit for free?

Federal law guarantees free credit freezes at all three major bureaus. You can freeze your credit online, by phone, or by mail. See the Resources page for step-by-step instructions.

What data was exposed in the 2017 breach?

Names, Social Security numbers, birth dates, addresses, and driver's license numbers. For approximately 209,000 consumers, credit card numbers were also compromised. For roughly 182,000, dispute documents containing personal identifying information were accessed.

How do I dispute an error on my credit report?

You have the right to dispute inaccurate information under the FCRA. File disputes online, by phone, or by certified mail. We recommend also filing through the CFPB complaint portal to create a regulatory record.

How is this site funded?

This site is operated as a non-commercial public interest resource by Deception Prevention United Inc. / Consumer Protect Incorporated., a public benefit nonprofit. We accept no advertising or corporate sponsorship.

Can I submit my own story?

Yes. Use the contact form above. All submissions are moderated for accuracy and privacy. You may remain anonymous, and we will never publish identifying details without your explicit written consent.

Did anyone go to jail for the breach?

In 2020, the U.S. DOJ indicted four members of the Chinese military. Separately, Equifax's former CIO Jun Ying was sentenced to federal prison for insider trading after selling stock before the breach was publicly disclosed.